How it works
The whole process, including the handoffs.
A strong service website explains what the customer does, what the business checks, and where confirmation still depends on a person or connected system.
- 01
Choose the format
Pace, age, skill and inclusions are clear.
- 02
Reserve against capacity
Active state and places are re-checked.
- 03
Make in the studio
Safety, tools and firing decisions are covered.
- 04
Dry, fire and collect
An estimated collection window is provided.
What the website must not do
Make an unearned promise.
- No inactive record is selectable.
- No quote form invents a final price.
- No request claims a confirmed slot.
- No sensitive form content enters analytics.