Frequently asked questions
Clear answers at the point of doubt.
Status, price, suitability, availability, cancellation and confirmation are explained in ordinary language.
No. Most of the round works to side gates and keysafes; access is written down once and followed every visit.
Light rain we work through. When ground or weather makes work harmful we shift your street by a day and say so in the note.
Yes, with one message. Winter pauses are normal; your slot on the street is held for up to two months.
Composted on site where you have a heap, otherwise removed. Removal is included in the visit price, not an extra.