How it works

The whole process, including the handoffs.

A strong service website explains what the customer does, what the business checks, and where confirmation still depends on a person or connected system.

Tradesperson reviewing installation work with professional tools
  1. 01

    Desk review

    Coverage, building and project fit are checked.

  2. 02

    Survey route

    A paid or project survey is proposed with purpose and cost.

  3. 03

    Written design and scope

    Equipment, exclusions and assumptions are documented.

  4. 04

    Install and handover

    Commissioning and controls guidance are provided.

What the website must not do

Make an unearned promise.

  • No inactive record is selectable.
  • No quote form invents a final price.
  • No request claims a confirmed slot.
  • No sensitive form content enters analytics.
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