Privacy Policy

Who we are

Fetch (“we”, “us”, “our”) operates the website builder platform at fetchapp.cc. This policy explains how we handle your personal information when you use our services.

What we collect

• Account information: your email address, business name, and workspace settings you provide during sign-up and onboarding.
• Website content: text, images, and design choices you add through the builder.
• Usage data: pages visited, features used, and technical details such as browser type and IP address, collected to improve the service.
• Communications: messages you send us through support channels.

How we use your information

• To provide, maintain, and improve the Fetch platform.
• To authenticate your identity and protect your account.
• To send transactional emails (sign-in codes, billing receipts, service updates).
• To respond to support requests.
• To detect and prevent fraud or abuse.

We do not sell your personal information to third parties.

Data storage and security

Your data is stored on secure, encrypted infrastructure. We use industry-standard measures to protect against unauthorised access, alteration, or destruction. Sign-in codes are one-time use, hashed, and expire after 10 minutes.

Third-party services

We use trusted third-party providers to operate the platform, including hosting, email delivery, payment processing, and analytics. These providers only access the minimum data needed to perform their services and are bound by their own privacy policies.

Your rights

You can:

• Access or export your data at any time from your dashboard settings.
• Update or correct your account information.
• Request deletion of your account and associated data.

To exercise these rights, contact us at privacy@fetchapp.cc.

Changes to this policy

We may update this policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Continued use of Fetch after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email us at privacy@fetchapp.cc.